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Proving what's possible with digital healthcare in six weeks

Capable Health app on an iPhone

Capable Health provides digital infrastructure for US healthcare innovators. Their API-first platform lets service providers launch, grow and manage HIPAA-compliant digital healthcare solutions — without rebuilding the same infrastructure from scratch. They needed a reference implementation: a feature-rich web app that would showcase what's possible with their platform and let prospective customers experience first-hand how easy it is to create an engaging patient experience while delivering the back-office functionality required to run an efficient service.

  • They needed a working showcase of their platform

    Capable Health had powerful infrastructure but needed proof — a real, working product that demonstrated the full scope of what builders could create on top of it. Pixie Labs collaborated with Capable's engineering, design and customer success teams to design, architect and build a reference implementation that made the platform's potential tangible.

Capable Health platform overview

We helped Capable Health achieve…

  • 01.

    6 weeks to launch

    We built and launched functionality that would typically take six-plus months — in just six weeks — by building on Capable Health's existing infrastructure rather than starting from scratch.
  • 02.

    4 feature modules

    Appointments & scheduling, chat, video consultations, and questionnaires & surveys — all delivered within the six-week engagement.
Capable Health application screens

Using our Vital Systems™ process to drive progress

  • Diagnosing issues

    We worked with Capable Health's engineering, design and customer success teams to understand their platform's capabilities, identify what a compelling reference implementation would look like, and map the features that would best demonstrate the end-to-end patient and provider experience.

  • Planning priorities

    We defined the scope of the reference implementation — appointments and scheduling, chat, video consultations, and questionnaires — and sequenced delivery to maximise the demonstrable value at each milestone.

  • Rebuilding systems

    We built the reference app on top of Capable Health's API-first platform, avoiding unnecessary custom development where the platform already provided the infrastructure. At Pixie Labs, we only reinvent the wheel if there's a clear and compelling reason to.

  • Priming for growth

    The completed reference implementation gave Capable Health a powerful sales and onboarding tool — a live, working product that lets prospective customers experience first-hand how quickly they can build exceptional digital healthcare experiences.

Capable Health reference app on mobile

Results

The result was a fully functional reference implementation — complete with appointments, chat, video consultations and questionnaires — delivered in six weeks. Built on Capable Health's HIPAA-compliant infrastructure, it proved that healthcare innovators can move fast without compromising on compliance, quality or patient experience.

  • 01

    Capable Health API for HIPAA-compliant healthcare infrastructure.

  • 02

    React Native for the patient-facing mobile experience.

  • 03

    Ruby on Rails for backend coordination and business logic.

  • 04

    Twilio for video consultations and real-time chat.